Andrews Gallery Return Policy |
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Andrews Gallery stands behind its mechandise and will replace any defective or broken product. Further, we will exchange any item purchased from us within a reasonable period of time. However, because of the graphic nature of our merchandise, returns are not accepted unless the possibility has been discussed with us prior to purchase. Certain things are beyond our control and stuff happens. For example, you order an item and request (and pay for) expidited delivery. The item doesn't arrive on time. That's our fault and it can be returned. You order that perfect wedding present and the marriage falls through. Three months later you want to return the item. We get grumpy - exchange only and you pay the shipping. |
| Summary: We replace broken or defective merchandise. If the order problem is our fault, it can be retruned. If it's a problem on your end, exchanges within a reasonable period of time. When in doubt, call us when you place your order. | |